Uploading an image
When customizing a lock’s appearance, switch Style from Default gradient to Custom image, then upload a photo.- Formats: JPG or PNG
- Any size photo works — including photos straight from your phone. Launch Day - Store locks automatically resizes and center-crops every image to a widescreen 16:9 frame (3840×2160) before uploading, so you don’t need to edit it first.
- Portrait or square photos are cropped from the center, so keep the important part of the photo near the middle.
- If an image can’t be processed (for example, some iPhone HEIC photos in browsers other than Safari), you’ll see a message asking for a JPG or PNG instead.
Choosing card position
The passcode card sits in a narrower strip over your photo, with a gradient overlay behind it so the text stays readable regardless of what’s in the image. Choose where that strip sits:- Left
- Center
- Right

