Setting a schedule
When creating or editing a lock, set Unlock timing to Schedule, then choose:- Unlock date & time — the exact moment the lock should release
- Timezone — which timezone that date/time is in (defaults to your store’s timezone)
What happens at unlock time
At the scheduled moment, Launch Day:- Removes the password requirement from the storefront
- Marks the lock as unlocked in your Dashboard
- Sends you a confirmation email
Changing or cancelling a schedule
Open the lock and click Edit. You can change the date/time, or switch Unlock timing back to Manually to cancel the automatic release entirely — the lock stays active until you remove it yourself.If a scheduled unlock fails
In rare cases (for example, a temporary issue reaching Shopify), a scheduled unlock can fail after several automatic retries. If this happens:- Launch Day marks the lock as Failed in your Dashboard
- You’ll receive an email letting you know
- The lock is very likely still active on your storefront — nothing was silently unlocked
- Open the lock from the Dashboard and click Remove to unlock it manually

