Lock Screen Not Showing - Launch Day - Store locks

If you’ve created a lock but customers can still access the locked product, collection, or site without a password, this is almost always one of two things.

The Lock Screen block isn’t active

Launch Day - Store locks enforces locks through a theme app extension block that has to be turned on in your theme.

Go to Online Store → Themes → Customize.
Open App embeds in the left sidebar.
Confirm Launch Day - Store locks: Lock Screen is turned on.

If it’s off, turn it on and save — locks should take effect immediately. Launch Day - Store locks’ Dashboard also shows a warning banner if it detects this block isn’t active, with a direct Activate link.

You recently switched themes

Shopify doesn’t carry app embed blocks over automatically when you switch to a different theme (including duplicating your current theme and publishing the copy). If you changed themes recently, repeat the activation steps above on the new theme. Launch Day - Store locks will email you and show a Dashboard warning if it detects this has happened.

Still not working?

If the block is confirmed active and you’re still seeing the issue, contact support@madvalley.com with your store domain and the name of the affected lock.